Where are your products made?

Lovea is committed to animal and global ethics. Animals are our friends! Animal testing is not allowed, all our products are tested only on our Lovea test panel.

Lovea is committed to animal and global ethics. Animals are our friends! Animal testing is not allowed, all our products are tested only on our Lovea test panel.

Are your products tested on animals?

Our suncare products are clean and vegan, with carefully selected sunscreens for greater respect for the skin and the ocean.

Our suncare products are clean and vegan, with carefully selected sunscreens for greater respect for the skin and the ocean.

Our suncare cleans?

Lovea

Products

How do I track my parcel?

Where do you ship your products?

Can I return my order?

How long does it take to dispatch my order?

Frequently asked questions

What are the delivery times?

Can I change the delivery address once the order has been confirmed?

My parcel says delivered but I haven't received anything?

My parcel has been returned to sender. What should I do?

Shipments

What should I do if my order is damaged?

What should I do if my order is incorrect?

Feedback and discussion

What payment methods do you offer?

Payments

Orders

What do I do if I've forgotten my account password?

I can't connect because my email address isn't recognised.

Customer account