Lovea

We have launched our brand new site, and some data needs to be reactivated. Your customer account and all your data (address, loyalty points, etc.) have not been deleted. You need to reactivate them by creating a new account with the same email address.

We have launched our brand new site, and some data needs to be reactivated. Your customer account and all your data (address, loyalty points, etc.) have not been deleted. You need to reactivate them by creating a new account with the same email addre

I can't connect because my email address isn't recognised.

Customer account

How to get in touch with us ?

How do I track my parcel?

Where do you ship your products?

Can I return my order?

How long does it take to dispatch my order?

Frequently asked questions

What payment methods do you offer?

Orders

Where are your products made?

Are your products tested on animals?

Our suncare cleans?

Products

What do I do if I've forgotten my account password?

What should I do if my order is damaged?

What should I do if my order is incorrect?

Returns & Exchanges

What are the delivery times?

Can I change the delivery address once the order has been confirmed?

My parcel says delivered but I haven't received anything?

My parcel has been returned to sender. What should I do?

Delivery

I can't connect because my email address isn't recognised.Updated a year ago