Lovea

<p id="isPasted">It is often the case that the parcel has been received by a caretaker or neighbour, or that the delivery status has been updated too far in advance.</p>

It is often the case that the parcel has been received by a caretaker or neighbour, or that the delivery status has been updated too far in advance.

My parcel says delivered but I haven't received anything?

Delivery

How to get in touch with us ?

How do I track my parcel?

Where do you ship your products?

Can I return my order?

How long does it take to dispatch my order?

Frequently asked questions

What payment methods do you offer?

Orders

Where are your products made?

Are your products tested on animals?

Our suncare cleans?

Products

What do I do if I've forgotten my account password?

I can't connect because my email address isn't recognised.

Customer account

What should I do if my order is damaged?

What should I do if my order is incorrect?

Returns & Exchanges

What are the delivery times?

Can I change the delivery address once the order has been confirmed?

My parcel has been returned to sender. What should I do?

My parcel says delivered but I haven't received anything?Updated a year ago