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Where do you ship your products?
We deliver to mainland France and Corsica.
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Delivery
What are the delivery times?
The products purchased by the purchaser will be delivered to the address indicated by the purchaser when ordering on the website, within a maximum of 5 working days in mainland France. Except in special cases (packages that are too heavy or quantitie
How do I track my parcel?
As soon as your parcel has been dispatched, you will receive an e-mail notification with a link to track the shipment.
Can I change the delivery address once the order has been confirmed?
Once you have submitted your delivery address with your order, your order is final.
My parcel says delivered but I haven't received anything?
It is often the case that the parcel has been received by a caretaker or neighbour, or that the delivery status has been updated too far in advance.
My parcel has been returned to sender. What should I do?
If the address you have given is incomplete, if the parcel has been damaged in transit, or if it cannot be delivered, it may be returned to us. In this case, write to us at [email protected], giving us your order number: Lovea will take care of you as q